TNT Sim Registration 2025

Have you bought your TnT SIM and are still unable to use it? Well, to use your TnT SIM card for calling and internet usage purposes, you need to activate it. Since TnT Sim follows the SIM card registration act of the Philippines, registration is mandatory to activate the SIM.

To do so, you need to go through the verification process of TNT Sim registration. This procedure is essential as the Philippines government might ban any unregistered SIM.

How to Register?

You have multiple options to register your TNT SIM, including the online portal, visiting a Smart Store, using the Smart App, calling the Smart Hotline, or connecting with a chatbot agent. Each method is detailed below to guide you through the process. All the methods are listed below:

TNT sim Registration Online Steps

Step 1: Access the official TNT registration portal by clicking the link below to begin.

Step 2: Receive a 6-digit OTP from Smart Telecommunications via SMS.

Step 3: Input the OTP to verify your phone number and click “Verify OTP.”

Step 4: After verification, select “OK” to proceed.

Step 5: On the Customer Information page, choose the type of registration.

Step 6: Select a valid ID from the dropdown menu.Step

Step 7: Capture a clear photo of your ID and upload it using the “Take Photo” option.

Step 8: Verify your identity by scanning your face or uploading a real-time selfie.

Step 9: Enter your ID number, full name (first, middle, last), and gender, then click “Next.”

Step 10: Provide your address details, including house number, street, barangay, city, and zip code.

Step 11: Optionally, include an alternate phone number and email address.

Step 12: Click “Next” after completing the address section.

Step 13: Review all entered information for accuracy.

Step 14: Confirm the accuracy of your details and documents by checking the provided box.

Step 15: Submit the form by clicking “Next” and note the reference code provided.

Step 16: Receive an SMS confirming successful form submission.

Step 17: A Smart representative may contact you for additional verification if needed.

Step 18: Await a final SMS confirming your SIM activation.

Register at Smart Stores

Schedule an appointment for in-store or virtual registration using the link below. Ensure you have all required documents ready based on your appointment type.

Book Appointment at Store

• Select a Smart Store location from the available options.
• Choose between a virtual or in-store appointment.
• Pick a convenient date and time for your visit or virtual session.

Bring necessary documents, including a valid ID, an active email address, and financial documents (e.g., recent bank statements, credit card statements, or employment records) if required.

Process through Smart App

1. Download the Smart App from the Google Play Store or Apple App Store.
2. Navigate to the login page of your Smart Account.
3. Locate and select the “Register Your SIM” option. TNT SIM Registration through Smart App
4. Follow the redirection to the registration page.
5. Verify your phone number with the OTP sent to you.
6. Complete the form and upload a photo of your valid government-issued ID and a selfie.
7. Submit the form and wait for a confirmation message.

Once your SIM is registered and you’re ready to explore new apps, check out whatsapp plus azul— a popular modified version of WhatsApp with added customization features.

Registration Help with Smart Helpline & ChatBot

For assistance, contact the Smart Helpline by dialing *888 from your TNT SIM or (02) 8888-1111 from a landline. Alternatively, use the chatbot for support.

Chat with Agent

• Ensure you have a Facebook/Messenger account.
• Type: “I need assistance with SIM registration.”
  Registration Help through Agent
• Select “Live Chat” from the options provided (Live Chat, Lost/Defective SIM, None of the Above).
• Enter your 11-digit TNT mobile number for verification.
• Once verified, an agent will assist you with your registration.

Assistance for Keypad Phones

Keypad phone users can register their TNT SIM by leveraging a smartphone for the online portal:

1. Insert your TNT SIM into the keypad phone’s SIM slot.
2. Borrow a smartphone from a friend or family member to access the TNT registration portal.
3. Enter your TNT mobile number (from the keypad phone) into the portal.
4. Receive an OTP on your keypad phone and input it on the smartphone to verify
5. Complete the form on the smartphone, upload a valid ID and selfie, and submit.

ID Documents that can be used to submit in the registration process:

You can claim your sim card ownership by presenting these valid ID documents with a photo to verify are mentioned below:

How to Activate TNT SIM Card 5G

Have you registered your tnt sim card successfully? Now, wondering what to do next? Well, we are here to guide you further too.

The very next step is to activate your sim tnt sim card to start using it. How to do that? Get through the step-by step guide below to do that:

Activate your TNT SIM using *123#

1. Make sure your mobile data is turned off before you begin.
2. Insert the sim card.
3. As sson as you have inserted the sime, you will receive a message that has instructions.
4. Once successfully guided through instructions, head towards your phone’s dialer pad for further procedure.
5. Dial *123# and hit dial button.
6. A list of options will appear. Choose option 1: mobile number portability.
7. If you’re a postpaid user, enter your mobile number and the (USC).
8. For prepaed users, provide your mobile number, USC, and the prepaed brand for which you applied.
9. A list of options will agian appear for the confirmation of your request. Choose option 1 again.
10. Once your number is activated, a confirmation message will be sent to you.
11. Once your receive the messaage, just switch off and then restart your phone.

Tourist and Foreign Nationals Information Requirements

TNT Sim Registration for Foreigners

You can also register for your TNT SIM card as a foreigner. To do that, go through the following steps:

1. Once you have bought a TNT sim card, insert it into your mobile phone.
2. Click on this TNT Sim Registration Link https://smart.com.ph/simreg
3. Enter your mobile number to receive OTP. Enter opt as soon as you receive it.
4. Then you must fill in some personal details and proof of ID.

• Mobile Number: TNT number with serial number.
• First and Last Name: As per passport or legal documents.
• Nationality: Country of origin.
• Date of Birth: For verification purposes.
• Selfie Image: A real-time photo for identity confirmation.

For Toursits:

You can submit the following documents along with your face scan.

• Passport
• Proof of address in the Philippines (e.g., hotel booking)
• Return ticket or proof of departure from the Philippines

For Other Visa Holders

• Passport
• Proof of Philippine address
• Alien Employment Permit (DOLE)
• Alien Certificate of Registration Identification Card (ARCI-Card) from the Bureau of Immigration
• School registration and ID (for students)
• Other relevant documents as applicable

Note: Sims registered under foreigners’ names will be valid for only 30 days. After that, they will become invalid automatically.

For Persons of Concern (POCs)

• Valid travel or admission document presented during registeration

Lost, Damaged or Stolen SIM Solution

If your SIM is lost, damaged, or stolen, immediate reporting is critical to protect your account:

1. Official Contact: Call *888 from a TNT SIM or (02) 8888-1111 from a landline to report the issue to a representative.
2. Chat with Agent: Access the chatbot, type “Menu,” then “Help,” and select “Report a Problem.” Choose “Lost/Defective SIM,” enter your SIM number, and the report will be forwarded to a TNT agent for resolution.

SIM Registration Issues and Solutions

Common issues during registration can be resolved with these troubleshooting steps:

SIM Card Insertion Troubleshoot

If your SIM isn’t detected or the network signal is weak:

• Turn off your phone remove the SIM, gently clean it with a soft, dry cloth, and reinsert it securely.
• Try inserting the |SIM into antoher compatible device to rule out phone-specific issues.

Uploading Image Errors

TNT requires images (ID and selfie) to be under 2MB in HD quality. If you encounter upload errors:

• Adjust your camera to a lower resolution setting before taking photos.
• Take a screenshot of the image and crop it to reduce file size.
• Use an online image compressor to shrink the file while maintaining clarity.

Invalid Information

Errors due to incorrect or mismatched information can be avoided by:

• Carefully reviewing all entered details to ensure they match your government-issued ID.
• Correcting any spelling errors or inconsistencies before submitting the form.

Signal Problems

If you’re in an area with poor network coverage:

• Enable Airplane mode for 10-15 seconds, then disable it to refresh the connection.
• Check and update your phone’s APN settings to match TNT’s network requirements.
• If the signal remains weak, move to an area with better coverage to complete registration.

OTP Not Received

If the OTP doesn’t arrive:

• Wait a few minutes and request a new OTP if needed.
• Contact the Smart Helpline (*888 or (02) 8888-1111) or use the chatbot’s “Chat with Agent” feature to report the issue and receive assistance.

Benefits of SIM Registration

Your Data Security

TNT, under Republic Act 10173 (Data Privacy Act), employs advanced security measures to protect your personal information. Your ID and selfie are securely processed and stored, ensuring compliance with data protection standards.

Automated Validation using OCR

TNT uses Optical Character Recognition (OCR) technology to automate the validation process. OCR extracts details like your name and birthdate from your ID and verifies your identity through facial recognition, reducing manual errors and speeding up registration.

Claim Freebies 3GB Freebie

21GB Freebie

Registered TNT users receive 3GB of free data, plus unlimited calls and texts to all networks, as a reward for completing the registration process.

Who needs to Register?

The government of the Philippines has made it mandatory for every TNT SIM card user to register their SIMs online to avoid scams.

New subscribers:

If you have purchased a new TNT SIM card, register it as soon as possible to enjoy up to 21 GB of internet data. So what are you waiting for? Get up and register your SIM TNT card now!

Old subscribers: 

If you are already a TNT SIM card user, then you have some good news. Thanks to SMART, all TNT SIM card users will get 3 GB of internet data upon registration of their existing SIMs.

Prepaid and Postpaid :

As per the law, all postpaid and prepaid TNT SIM card users are obliged to register their SIMs with the ease of a click. Just add your personal details and ID proof to your package plan. Reply yes to the confirmation message, and you are good to go.